Frequently Asked Questions

FAQ Topics

Order Related FAQs

Q Which payment methods do you accept?
Q I have ordered the wrong item/size by mistake. Can I edit my order?
Q I changed my mind and want to cancel my order. How do I do that?
Q How can I place an order?
Q How can I pay with PayPal?
Q How can I check if I am eligible for COD?
Q Is it Safe to make payment online on your website?

Product Related FAQs

Q I found an item I would like to purchase however my size is not showing up.
Q Are there any restrictions on discounts coupons?
Q A Product I have seen is no longer available (Do you restock items?)
Q How can I submit measurements for the blouse if I order a Saree or Lehenga Choli?
Q What is a Pre-Stitched Saree and what does it include?
Q How can I add instructions to my order?

Shipping / Returns Related FAQs

Q Do you ship your products to all countries?
Q I do not like a product that I received, Can I return this product?
Q How long will it take to receive my refund after I shipped my return?
Q What do you mean by Custom duty Charges?
Q Why should I pay the custom duties?
Q Which are the couriers you use to ship the products?
Q Would you be able to ship my products in different packages?
Q Can I track the package once you ship it from India?
Q What will be the Shipping Charge for my order ?
Q Do you provide Free Shipping if delivery is to be made within India?
Q How long does it take for a product to arrive at my address?
Q Can I get products faster than processing time mentioned on website?


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